1. General information
2. Information we collect
3. How we use the information we collect
5. Confidentiality & Security
6. Questions or Concerns
1. GENERAL INFORMATION
2. INFORMATION WE COLLECT
Here are the ways you may provide the information and the types of information you may submit.
Online Purchases: To process your purchase, we ask for information such as your name, billing and shipping address, telephone number, email address and payment card information. We use this information to process your purchase, confirm your order and deliver the items to you. If you give us permission, we also may use your contact information to communicate with you about our products, services and promotions.
My Account: You may choose to create an account on www.limpero.net in order to store billing and shipping information to utilize for faster checkout. You also may provide your birthday and gender, which we may use to personalize promotional offers if you chose to receive them. We never permanently store credit card information. As a result, you do not have the option to save credit card information in your limpero.net account.
E-mail Communications: You may sign up to receive electronic newsletters and promotional emails from limpero.net. To sign up, we may ask you for information such as your name, email address, postal address, telephone number, birthday, gender, shopping preferences and email preferences. We use this information to send you communications about our products and services, and notices of new arrivals and specials sales. We also use this information to tailor our newsletters to reflect your preferences. Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us. If you do not want to receive e-mail or other mail from us, please unsubscribe by clicking the unsubscribe link at the bottom of any Limpero e-mail.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" to obtain certain types of information when your Web browser accesses limpero.net. We collect items such as the IP address of the device you use to connect to the Internet and the pages accessed. We may also track certain information about the identity of the web site you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer. We work with service providers that help us track, collect, and analyze this information.
Surveys, Sweepstakes and Promotions: You may choose to participate in surveys, sweepstakes and other promotions. If you choose to participate in these promotions, we may ask you for information such as your name, email address, postal address and telephone number. We use the information you provide to administer our contests, sweepstakes and other promotions. We also may use the information to communicate with you about our products, services and promotions, but only if you have given us your consent to do so.
Advertisements: We may also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our web site and your interaction with our advertising and other communications.
Email to a Friend or sharing your Most Wanted List: You may be able to share certain content from this website with your friends. To send information to your friends, we ask for your friends' and your email addresses. We use this information only to fulfill your request. We do not retain the information you provide in connection with these features, except to send the requested content. We will not include any other advertisements within the messages sent to your friends.
Customer Service: If you communicate our customer service team by email or by phone we may ask you for information such as your name, email address, zip code and telephone number. We use this information to respond to and communicate with you about your questions and comments.
3. HOW WE USE THE INFORMATION WE COLLECT
We do not sell or otherwise disclose personal information about our customers.We use the information we collect for various purposes, including:
- Register you as a user on our website;
- Process and deliver purchases, returns, backorders etc;
- To provide the services you request;
- To keep you informed about the status of your orders;
- To notify you of new or additional products, services, and promotions that might be of interest to you In addition;
- To notify you of product recalls or provide other information concerning products you have purchased;
- To identify your product and service preferences, to improve our merchandise selections, customer service, to communicate with you by email, telephone, text message, or other means;
Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to:
(a) Manage a database of customer information;
(b) Assist us in distributing e-mails;
(c) Assist us with direct marketing and data collection;
(d) Provide us data storage and analysis;
(e) Provide fraud prevention;
(f) Provide customer service by phone;
(g) Administer surveys, contests or sweepstakes;
(h) Other services designed to assist us in maximizing our business potential;
We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.
Aggregate Statistics: We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, the www.limpero.net website or marketing vehicles (such as email) to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user. Aggregate information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, pages you access most frequently or search terms you enter. Aggregate information is used in a collective manner, and no single person can be identified by that compiled information.
Legal Requirements: We also may disclose information about you:
(1) If we are required to do so by law or legal process (such as a court order);
(2) In response to a request by law enforcement authorities;
(3) When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
Business Transfer: We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless the customer consents otherwise). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Notice.
This privacy statement may change and therefore you should review it regularly. We will post updated versions of our policy on this page of our website. We may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
5. CONFIDENTIALITY & SECURITY
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
6. QUESTIONS OR CONCERNS
If you have any questions or concerns regarding our privacy policies, please send us a detailed message at email@example.com. We will make every effort to resolve your concerns.